General Questions
- Why do we confirm orders?
- Do you have showrooms/physical stores?
- Where are your stores located?
- Where can I read company reviews?
- Will you charge my card at the time I place my order?
- Can I order for a later date?
Shopping
- I can't find a product I'm looking for. Can you order it?
- I've found the same product cheaper. Can you match the price?
- The product's pictures differ from the description. What color will I get? Will I get all items shown in the pictures?
- Do your products have a warranty?
- Do you buy or sell used/refurbished furniture?
Payments
- What payment methods do you accept?
- Do you charge sales tax?
- Am I qualified for tax exempt?
- Do you offer financing?
- What is PayPal Credit?
- How do I apply for PayPal Credit?
Shipping and Delivery
- My building has delivery restrictions and requires a Certificate of Insurance (COI), what do I do?
- Can I pick up my order from a local store?
- How much is the shipping?
- How do you usually ship your products?
- How long does it usually take to receive an order?
- Does the furniture come pre-assembled?