Shopping Questions

General Questions

• Why do you confirm orders?
• Will you charge my card at the time I place my order?
• Can I order for a later date?
• Why is the law label on my item doesn't show the brand name?
• What is a California Proposition 65?

About Us

• Do you have showrooms or stores?
• Where are your stores located?
• Where can I read company reviews?

Shopping

• Why do I need to provide additional details when ordering a futon mattress without a frame?
• I can't find a product I am looking for. Can you order it?
• I found the same product cheaper. Can you match the price?
• The product's pictures differ from the description. What color will I get? Will I get all items shown in the pictures?
• Do your products have a warranty?
• Do you buy or sell used/refurbished furniture?

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Payments

• How do I submit a Zelle payment?
• What is your Tax-Exempt Purchase Policy?
• What payment methods do you accept?
• Do you charge sales tax?
• Am I qualified for tax exempt?
• Do you offer financing?

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Additional Fees

• Are there additional fees for mattress recycling?
• Do you offer free mattress removal in the state of California?