Shopping Questions

General Questions

• Do you have showrooms/physical stores?
• Where are your stores located?
• Where can I read company reviews?
• Will you charge my card at the time I place my order?
• Can I order for a later date?
• There are so many products and options, I need help!

Shopping

• I can't find a product I'm looking for. Can you order it?
• I've found the same product cheaper. Can you match the price?
• The product's pictures differ from the description. What color will I get? Will I get all items shown in the pictures?
• Do your products have a warranty?
• Do you buy or sell used/refurbished furniture?

Payments

• What payment methods do you accept?
• Do you charge sales tax?
• Am I qualified for tax exempt?
• Do you offer financing?
• What is PayPal Credit?
• How do I apply for PayPal Credit?

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Shipping and Delivery

• How much is the shipping?
• How do you usually ship your products?
• How long does it usually take to receive an order?
• Does the furniture come pre-assembled?
• Will the furniture fit through my doorways?
• Will my order ship for free?

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