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  1. Futonland Help Center
  2. Returns, Exchanges and Refunds

Returns, Exchanges and Refunds

Return policy, exchange options, how we process refunds

Returns and Exchanges

  • I've changed my mind and want to cancel my order. What do I do?
  • What happens if I receive my piece damaged?
  • What happens if I don't like the product I've received?
  • Can I return/exchange a mattress if I don't like it?

Warranty

  • How do I submit a claim for a protection plan?
  • What is the warranty on my furniture?
  • How do you process a manufacturer's warranty?

Refunds

  • How long does it usually take to get a refund?
  • I've paid with my Amazon account. Where is my refund?
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