Yes, you can pick up your order from one of our stores in the New York metropolitan area. Due to space constraints, there might be an extra fee for pickup from our Manhattan location.
We'll call you to confirm the items' availability and lead time to receive them (if applicable). Our showrooms are open 7 days a week. Please call us in advance, anticipate a short wait of up to 30 minutes while your furniture is being processed for pickup. All items are unassembled and in their original factory packaging except for the floor samples and items sold as-is. Please inspect your merchandise prior to signing the paperwork. If you require the merchandise to be opened and rewrapped by our personnel, you will incur a fee (minimum $50 per piece).
Check the box dimensions in advance and make sure they will fit in your vehicle safely. If you choose to pick up your order from our Greenpoint warehouse we can assist you with loading your merchandise. We will not be responsible for securing any items or any potential damage to the merchandise or vehicle. If you choose to pick up your order from any other location, please make sure to bring someone to assist you with loading.