We accept order cancellations and process them on a case-to-case basis. Orders that have not been confirmed, sent to fulfillment, and are not in transit can be canceled for free. All other cancellations will incur a 20% cancellation fee. You will be responsible for any shipping and return charges if the item is already in transit.
If you need to cancel an order, contact us to confirm the current status of your order and submit a cancellation request.
Please refer to our cancellation policy and contact our support team with any further questions.