Merchandise purchased at Futonland can be returned within 30 days of delivery. All returns and exchanges are subject to a 20% restocking fee and round-trip shipping charges. If you purchased a product with free shipping, the actual round-trip shipping cost will be deducted from your refund amount.
All merchandise must be in its original condition, unused, and free from damage, pet hairs, soil, or stains. Items must be returned in their original packaging or equivalent with a Return Merchandise Authorization number affixed to the outside of the package. Once Futonland receives and inspects the returned merchandise you will be refunded to the original form of payment.
Please refer to our return policy and contact our support team with any further questions.